WHAT WE OFFER
TYPES OF RECRUITING
Focus Groups
IDIs
CLTs
Taste Tests
Product Placements
Mock Juries
Ethnographies
Real People
Bulletin Boards
IDIs
CLTs
Taste Tests
Product Placements
Mock Juries
Ethnographies
Real People
Bulletin Boards
WHO WE RECRUIT
Consumers
Children
Entertainment
B2B
IT
Medical - Patients and Physicians
Restaurant Research
Bilingual: Spanish, Tagalong, Mandarin Chinese,
Cantonese, Japanese, Armenian, Vietnamese and
Korean
Children
Entertainment
B2B
IT
Medical - Patients and Physicians
Restaurant Research
Bilingual: Spanish, Tagalong, Mandarin Chinese,
Cantonese, Japanese, Armenian, Vietnamese and
Korean
RECRUITING
At Focus & Testing, recruiting is everything. While you may be surrounded by the comforts of our facility, if the respondents you were expecting end up being the wrong demographic, then our job is not done. If your target audience consists of 35-year-old women of Mexican descent who drive a particular car, eat a specific food and have children, that is precisely who our screeners will locate for you.
There are several steps we take to ensure that our recruiting is always impeccable. Every respondent is asked the entire screener twice and the key qualifiers an additional time. Additionally, our recruiters are trained not only to ask questions, but to listen as well. With every recruit we are striving to find those who qualify and are articulate. We recognize how important the research you are conducting in our facility is, and we truly want you to get the most out of it.
It has often been said that a great recruit can only come from a great database. Our database is extensive and representative of all of L.A. County. It is added to, deleted from and frequently revised. Through targeted campaigns we ensure that not all of our respondents come from a handful of places, and we never use Craigslist.
Past participation is also something we take very seriously. Not only do we adhere to the screener requirements, but we also take it to the next level. We take great care to make sure that a client never sees the same respondent twice in our facility. Even if it has been three years since a particular respondent was in your group, he or she will not turn up again.
There are several steps we take to ensure that our recruiting is always impeccable. Every respondent is asked the entire screener twice and the key qualifiers an additional time. Additionally, our recruiters are trained not only to ask questions, but to listen as well. With every recruit we are striving to find those who qualify and are articulate. We recognize how important the research you are conducting in our facility is, and we truly want you to get the most out of it.
It has often been said that a great recruit can only come from a great database. Our database is extensive and representative of all of L.A. County. It is added to, deleted from and frequently revised. Through targeted campaigns we ensure that not all of our respondents come from a handful of places, and we never use Craigslist.
Past participation is also something we take very seriously. Not only do we adhere to the screener requirements, but we also take it to the next level. We take great care to make sure that a client never sees the same respondent twice in our facility. Even if it has been three years since a particular respondent was in your group, he or she will not turn up again.
Beau's Big CLT Suite
35' 5" x 22' 4"
Seats 44 with dividers
Seats 75 auditorium style
Natural light
Stark white tables
All of the tables & dividers can be removed
Ideal for mock juries
Perfect for large appliance testing
40 laptops available with wired & wireless Internet
52-inch Sony Bravia TV monitor
Seats 44 with dividers
Seats 75 auditorium style
Natural light
Stark white tables
All of the tables & dividers can be removed
Ideal for mock juries
Perfect for large appliance testing
40 laptops available with wired & wireless Internet
52-inch Sony Bravia TV monitor
OBSERVATION ROOM & SEPARATE CLIENT LOUNGE
Seats 15
Tiered seating
Solid surface stone countertops
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
Wine cellar
Tiered seating
Solid surface stone countertops
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
Wine cellar
CATERING
Bring your appetite to our facility! Start with a shrimp cocktail or a fine cheese platter. We have recommendations for every palate and mood… even the most discriminating. Try fresh sushi or authentic Mexican food - specialties Los Angeles is well known for. Even our favorite Chinese (the walnut shrimp is a must!) and Italian restaurants are Zagat rated.
Our "tastemakers" also have you covered for dessert and drinks. Satisfy a sweet tooth with our homemade English Toffee, and if you so desire, catch Spence with his cocktail cart. He can recommend a great wine, too.
THE WINDOW SUITE
FOCUS GROUP ROOM
22' 5" x 14' 8"
Seats 12
Living room setting available
Commercial test kitchen door opens up to suite hallway
Custom-built trapezoid conference table to optimize viewing & video recording
Modular table that easily converts to an IDI table
42-inch Sony Bravia TV monitor
Sony Blu-ray DVD Player
Magnetized dry-erase board
Built-in ledge for displays
Comfortable chairs
Refrigerator
Seats 12
Living room setting available
Commercial test kitchen door opens up to suite hallway
Custom-built trapezoid conference table to optimize viewing & video recording
Modular table that easily converts to an IDI table
42-inch Sony Bravia TV monitor
Sony Blu-ray DVD Player
Magnetized dry-erase board
Built-in ledge for displays
Comfortable chairs
Refrigerator
Observation Room & Client Lounge
Seats 15
Natural light
Tiered seating
Solid surface stone countertops
Grommets with power and internet connections built-in
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
Natural light
Tiered seating
Solid surface stone countertops
Grommets with power and internet connections built-in
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
MATTEA SUITE
FOCUS GROUP ROOM
21' 5" x 18'
Seats 12
Living room setting available
Commercial test kitchen door opens up to suite hallway
Custom-built trapezoid conference table to optimize viewing & video recording
Modular table that easily converts to an IDI table
42-inch Sony Bravia TV monitor
Sony Blu-ray DVD Player
Magnetized dry-erase board
Built-in ledge for displays
Comfortable chairs
Refrigerator
Seats 12
Living room setting available
Commercial test kitchen door opens up to suite hallway
Custom-built trapezoid conference table to optimize viewing & video recording
Modular table that easily converts to an IDI table
42-inch Sony Bravia TV monitor
Sony Blu-ray DVD Player
Magnetized dry-erase board
Built-in ledge for displays
Comfortable chairs
Refrigerator
Observation Room & Separate Client Lounge
Seats 18
Tiered seating
Solid surface stone countertops
Grommets with power and internet connections built-in
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
Wine cellar
Tiered seating
Solid surface stone countertops
Grommets with power and internet connections built-in
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
Wine cellar
KENZINGTON SUITE
FOCUS GROUP ROOM
21' 5" x 18'
Seats 14
Living room setting available
Custom-built trapezoid conference table to optimize viewing & video recording
Modular table that easily converts to an IDI table
42-inch Sony Bravia TV monitor
Sony Blu-ray DVD Player
Magnetized dry-erase board
Built-in ledge for displays
Comfortable chairs
Refrigerator
Seats 14
Living room setting available
Custom-built trapezoid conference table to optimize viewing & video recording
Modular table that easily converts to an IDI table
42-inch Sony Bravia TV monitor
Sony Blu-ray DVD Player
Magnetized dry-erase board
Built-in ledge for displays
Comfortable chairs
Refrigerator
Observation Room & Separate Client Lounges
Seats 18
Tiered seating
Solid surface stone countertops
Grommets with power and internet connections built-in
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
Wine cellar
Tiered seating
Solid surface stone countertops
Grommets with power and internet connections built-in
42-inch Sony Bravia TV monitor
Nespresso Coffee Machine
Wine cellar
COMMERCIAL TEST KITCHEN
BEAU'S BEAUTIFUL BIG COMMERCIAL TEST KITCHEN
If you're a chef, you have found your kitchen away from home at Focus & Testing. Every table and piece of equipment is on castors to allow you the flexibility to replicate the kitchen you have become accustomed to. It's roomy, gorgeous and accommodating, making it the ideal space for testing everything - from beverages to fast food to gourmet recipes. If you're a kitchen client, it will leave you speechless.
KITCHEN AMENITIES INCLUDE:
2 walk-in refrigerators
Walk-in freezer
15-ft. hood
650 free amps of electricity
1 million BTUs of gas
12 quick disconnects
Experienced staff that have conducted thousands of taste tests
50 outlets on their own circuit for microwaves, blenders, etc.
Outlets for every type of plug and voltage to accommodate any NEMA
6 waterlines, each with their own shut-off valve
A commercial water purification system for the entire kitchen
Refrigerated Make-line prep table
Walk-in freezer
15-ft. hood
650 free amps of electricity
1 million BTUs of gas
12 quick disconnects
Experienced staff that have conducted thousands of taste tests
50 outlets on their own circuit for microwaves, blenders, etc.
Outlets for every type of plug and voltage to accommodate any NEMA
6 waterlines, each with their own shut-off valve
A commercial water purification system for the entire kitchen
Refrigerated Make-line prep table
3-compartment sink with high-pressure hot water hose
2-compartment sink
Hand sink
Large Sony Bravia TV to monitor every room in the facility
12 microwaves
4 Wolf ovens with 6 burners each
Dean double basket 60-pound deep fat fryer
48-inch AccuTemp AccuSteam grill
50 feet of stainless steel countertops on castors to be configured any way you'd like
Over 5 shelves on castors to hold your product, small wares, etc.
All of the measuring cups, blenders, toaster, pots, pans, ladles, etc. you can imagine
Commercial Dishwasher
2-compartment sink
Hand sink
Large Sony Bravia TV to monitor every room in the facility
12 microwaves
4 Wolf ovens with 6 burners each
Dean double basket 60-pound deep fat fryer
48-inch AccuTemp AccuSteam grill
50 feet of stainless steel countertops on castors to be configured any way you'd like
Over 5 shelves on castors to hold your product, small wares, etc.
All of the measuring cups, blenders, toaster, pots, pans, ladles, etc. you can imagine
Commercial Dishwasher
RESIDENTIAL KITCHEN
This kitchen is designed to replicate a consumer's kitchen. Respondents cook and move around the kitchen as if they were in their own home.
KITCHEN AMENITIES INCLUDE:
Residential stove with 4 burners
Residential refrigerator/freezer with water & ice dispenser
Dishwasher
Microwave
Kitchen sink
Space for blenders, toasters, waffle irons, etc.
Plenty of outlets
Over 20 feet of cabinets
Over 20 feet of solid surface stone countertops
40-inch Sony Bravia TV monitor
Residential refrigerator/freezer with water & ice dispenser
Dishwasher
Microwave
Kitchen sink
Space for blenders, toasters, waffle irons, etc.
Plenty of outlets
Over 20 feet of cabinets
Over 20 feet of solid surface stone countertops
40-inch Sony Bravia TV monitor
HOME USE TEST
We know how many to over recruit, how many to place and when to make the reminder calls. Home placements are one of our specialties, and we make the process seamless. It is also a large part of the reason we searched for a location with ample free parking.
ETHNOGRAPHY
We understand the challenges of this type of research, and we have it down to a science. When you are far from home in a city with traffic, and you have an interview that has to take place, Focus & Testing is there to help. Someone on our staff will be accessible to you the entire time that you are in L.A. You will be provided flawless directions, and there will be no surprises when you arrive at the respondent's home. No one to tell you videotaping is not allowed; no barking dogs or small children to interrupt; or no road construction down the street to add 20 minutes to the interview. Simply show up and start the interviewing.
PRIVATE CLIENT BOOTHS
Call home. Call another client. Check your email. Relax. Breathe. Take a moment.
Computer with Internet connection
Telephone
Color printer
Comfortable chair
Computer with Internet connection
Telephone
Color printer
Comfortable chair
FIELD MANAGEMENT
At Focus & Testing, your project is the center of our attention. We realize your project and attention are often in multiple markets - let us manage the field for you. Regardless of how simple or complex your research project is, our field managers have the skills, experience and determination to deliver the results that will make your project a success and allow you to concentrate on other matters. Additionally, our project management services are tailored to fit your management style and needs. One project with us, and you will quickly realize what a difference our field managers can make on your next project.
OUR ONE POINT OF CONTACT SERVICES INCLUDE:
Summary of data collection costs (single or multi-city market)
Facility recommendations based on personal experiences
Facility availability & booking
Screener development
In-house created facility instructions
Standardized recruiting grids
Project briefing with facility
Daily communication with facility regarding project status & troubleshooting
Daily review of recruiting grids to ensure qualified responses based on screener responses
On-site requests
Single-point invoicing
Facility recommendations based on personal experiences
Facility availability & booking
Screener development
In-house created facility instructions
Standardized recruiting grids
Project briefing with facility
Daily communication with facility regarding project status & troubleshooting
Daily review of recruiting grids to ensure qualified responses based on screener responses
On-site requests
Single-point invoicing